News Release – Passport Canada relocates Ottawa office to better serve customers

Gatineau, QC, October 7, 2011 - On Monday, October 17, 2011, Passport Canada's Ottawa office will move to a new location at 885 Meadowlands Drive East, Suite 115. This move will help ensure better service and access to customers across the Ottawa area.

Business hours for the new office will be from 7:30 a.m. to 4:30 p.m., Monday to Friday.

The current office at 240 Sparks will close its doors permanently at 4:30 p.m. on Friday, October 14, 2011. Applicants living in downtown Ottawa will still have access to a nearby Passport Canada office located at Place du Centre, 200 Promenade du Portage, in Gatineau.

The new office will feature 13 counters and seating for 58 people to serve more applicants more quickly. Free parking is available on site, and the office is also easily accessible by public transit (OC Transpo, STO).

Applicants may also visit receiving agents to submit their passport application. The following receiving agents offer passport services:

  • Service Canada Centre: Beacon Hill Shopping Centre, 2339 Ogilvie Road, Ottawa (East)
  • Service Canada Centre: Lincoln Heights Galleria, 2525 Carling Avenue, Main Floor, Ottawa (West)
  • Canada Post Outlet: 1424 Sanford Fleming Avenue, Ottawa
  • Canada Post Outlet: 2701 Riverside Drive, Ottawa

Passport Canada anticipates no service delays due to the relocation of the Ottawa office.

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Media inquiries:
819-934-3837

Public inquiries:
1-800-567-6868